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Mandatory Reporting Complaints

Submit a complaint

A licensed ambulance service must report to the Board conduct by an emergency medical responder, EMT, AEMT, Paramedic, or Community Paramedic that they reasonably believe constitutes grounds for disciplinary action by the Board. These grounds are:

  • violations of Minnesota Statutes chapter 144E or Minnesota Rules chapter 4690;
  • misrepresentation or falsification of information on a registration or certification application form;
  • is convicted or pleads guilty or nolo contendere to any felony; any gross misdemeanor relating to assault, sexual misconduct, theft, or the illegal use of drugs or alcohol; or any misdemeanor relating to assault, sexual misconduct, theft, or the illegal use of drugs or alcohol;
  • actual or potential inability to provide medical services with reasonable skill and safety to patients by reason of illness, use of alcohol, drugs, chemicals or any other material, or as a result of any mental or physical condition;
  • unethical conduct including conduct likely to deceive, defraud or harm the public, or demonstrating a willful or careless disregard for the health, welfare or safety of the public; or
  • maltreatment or abandonment of a patient.
  • violates any state or federal controlled substance law;
  • engages in unprofessional conduct or any other conduct which has the potential for causing harm to the public, including any departure from or failure to conform to the minimum standards of acceptable and prevailing practice without actual injury having to be established;
  • provides emergency medical services under lapsed or non-renewed credentials;
  • is subject to a denial, corrective, disciplinary, or other similar action in another jurisdiction or by another regulatory authority;
  • engages in conduct with a patient that is sexual or may reasonably be interpreted by the patient as sexual, or in any verbal behavior that is seductive or sexually demeaning to a patient; or
  • makes a false statement or knowingly provides false information to the board or fails to cooperate with an investigation of the board as required by section 144E.30.

    Note: A licensed ambulance service must report dismissal (or resignation in lieu of dismissal) of a registered or certified individual.

Voluntary Reporting Complaints

Any individual may report to the Board personal knowledge of conduct of a First Responder or EMT, AEMT, or Paramedic that the individual reasonably believes would constitute the above listed grounds for disciplinary action.


An ambulance service or individual is immune from civil liability or criminal prosecution for submitting in good faith a report to the Board. Reports are classified as confidential data on individuals or protected nonpublic data while an investigation is active. Except for the Board's final determination, all communications or information received by or disclosed to the Board relating to disciplinary matters of any person subject to the Board's regulatory jurisdiction are confidential and privileged. Any disciplinary hearing will be closed to the public.

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