Can I call an incarcerated person?
No. An incarcerated person can only make calls during specific times. Calls made to the facility will not be transferred to the incarcerated person.
Do I have to pay for the phone calls?
Incarcerated people can place collect phone calls, which will charge the recipient of the phone call, or they may purchase their own phone time through canteen. Three-way phone calls or forwarding a call when on the phone with an incarcerated person is not allowed.
What if there is an emergency?
If there is a death, serious illness, or injury in an incarcerated person's family, call the facility where the incarcerated person is located and leave a message. Staff will verify the information and give the message to the incarcerated individual.