To make sure that questions are referred to the correct people, DHS has arranged for several means of communication. A standard mail address, an e-mail box and various telephone numbers for rate adjustment questions are available.
Most of the telephone numbers listed are voice numbers. TDD users can call the Minnesota Relay at 711 or 800-627-3529. For the Speech-to-Speech Relay, call 877-627-3848.
The DHS Resource Center provides technical assistance for the Medicaid Management Information System (MMIS). Send MMIS-related questions or emails to DHS.ResourceCenter@state.mn.us. Review the Disability Services Division Resource Center guide to decide if they can answer your question.
The DHS MHCP Provider Call Center is prepared to answer basic questions, and to route other questions to the appropriate person. The call center can be reached at (651) 431-2700 or toll-free at (800) 366-5411.
Managed care organizations
For questions or more information regarding vendor rate adjustments from managed care organizations, contact the managed care organization at the number listed below.
Blue Plus: 651-662-5200 or 800-262-0820
HealthPartners: 952-883-7699 or 888-663-6464
Hennepin Health: 612-596-1036 or 1-800-647-0550
Itasca Medical Care: 218-327-6118
Metropolitan Health Plan: 612-596-1507 or 1-888-562-8000
PrimeWest Health: 866-431-0802
South Country Health Alliance: 866-722-7770
UCare: 612-676-3300 or 888-531-1493