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In the current system

We have many different ways of serving people across the state, and it can be difficult to understand how programs are structured. This makes it hard for people to know what to expect. It’s also hard for them to learn about all of the options available to them and make decisions that best fit their needs.

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It’s time

We must be proactive and embrace what’s ahead, and focus on the people we serve before the tools we use. We need a better structure for providing human services — one that connects the dots between systems and gets rid of duplication and inefficiency. An improved, connected system helps people who are providing services directly, too, and lets them spend more of their time on people rather than processes.

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