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Descriptions of Unit Activities at SSB

The activities of State Services for the Blind (SSB) are currently directed by Natasha Jerde. There are two Deputy Directors, Brianna Holeman and Jon Benson that assist with overseeing the daily operations of SSB. Brianna Holeman manages the Administrative Services Unit, Assistive and Adaptive Technology Unit, Audio Services, Braille, Engineering, Radio Talking Book, and the Development Office. Jon Benson manages BEP, Workforce Development Unit (WDU) and Senior Services. Each unit has their own supervisor who reports to the respective managers.

Administrative Services

Provides products and services to the other units of SSB.

Audio Services

Provides overall customer service for the Communication Center, as well as custom DAISY audio and e-text transcriptions for Minnesota organizations and print impaired individuals.

Braille Services

Converts printed material to braille by request for students, adults, businesses and organizations throughout Minnesota.

Business Enterprises Program (BEP)

Develops self-employment franchised vending and convenience store businesses providing services on federal, state, county, city, and private property under the jurisdiction of Minnesota SSB.


Provides technical support to all sections and customers of the Communication Center and statewide offices of SSB.

Radio Talking Book

A 24-hour reading services that operates on a closed circuit radio that is free-of-charge to eligible persons.

Senior Services

Serves blind and visually impaired persons having difficulty with daily independent living tasks.

Workforce Development Unit

Provides services required to assist eligible youth and adults obtain and maintain employment.

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