If you are a veteran with hearing loss, you have the right to request communication access! Under the Americans with Disabilities Act (ADA), your work, government services (including your County Veterans Service Officer) and any place that provides services to the public (including audiologists, doctors and schools) must provide accommodations on request.

What does communication access look like?

Communication access must fit how YOU communicate. This means if you use speech to communicate you might ask for:

• Assistive listening devices
• Real-time captions (also called CART captions).

There may be other accommodations depending on the setting.

How do you request communication access?

When you make an appointment, let the person scheduling your appointment know what accommodations you need. If you plan to attend an event or activity where you will need access, contact the event coordinator as early as possible.

Learn more about how to request communication access on our Self-Advocacy webpage!

For more support advocating for your communication access, please contact us.