Worked with the Minnesota Department of Public Safety to include language for American Sign Language (ASL) interpretation and captioning services for news conferences, briefings, and other media activities in the Minnesota Emergency Operations Plan.
Won passage of requirements for good acoustics and hearing loops in state-funded construction.
Partnered with the Minnesota Department of Public Safety and with the Minnesota Department of Human Services Deaf and Hard of Hearing Services Division to bring Text-to-911 to Minnesota as a statewide service. While calling is strongly encouraged, individuals who are deaf, deafblind, hard of hearing or speech impaired may use Text-to-911 as a first contact option. Call if you can, text if you can't.
Won passage of a requirement for closed captioning to be activated in hospital waiting rooms and surgical centers.
Initiated a closed captioning campaign to convince restaurants, bars and other businesses with TVs for the public to pledge to keep the closed captioning activated at all times.
Won passage of the elimination of the requirement for service animal owners to carry papers proving their dogs graduated from a recognized training program.
Won continuation of the funds for real-time captioning of live news broadcasts (originally scheduled to end in 2010), thanks to funds allocated from the Telephone Access Minnesota fund.
Won passage of the captioning bill, which gives $600,000 per year for real-time captioning for live news programming in Duluth, Mankato, Rochester, Alexandria, and TPT's Almanac.