skip to content
Primary navigation
Feature image for


Our mission is to protect the public interest, advocate for Minnesota consumers, ensure a strong, competitive and fair marketplace, strengthen the state’s economic future; and serve as a trusted public resource for consumers and businesses.

Minnesota Commerce Department warns consumers to be wary of so-called “asset recovery” services

3/11/2016 12:49:26 PM

The Consumer Financial Protection Bureau recently issued a consumer advisory on a new scam targeting seniors that packs a double whammy. These so-called ”asset recovery” companies target individuals who have already been victims of fraud – typically in speculative investments or timeshare scams - and scam them again, falsely promising to get their money back.

The Minnesota Commerce Department warns Minnesotans to not fall victim again by sending money.

“Asset recovery scams are particularly egregious because they prey on seniors who have already been victimized,” said Commerce Commissioner Mike Rothman. “I urge seniors to continue to be vigilant and safeguard their personal information. If you suspect fraud or have been the victim of a scam, call the Commerce Department.”

Keep an eye out for “asset recovery” companies that will contact a consumer or investor who has been defrauded by a money-making scheme. They promise to get your money back.  They charge an upfront fee and it’s unlikely they will ever deliver on their promise.

These companies claim they have expertise to recover the lost money or file a complaint. But most of the services they offer, such as contacting your credit card money or a government agency, can easily be done for free.

The Commerce Department offers tips for Minnesotans who have been a victim of a scam:

Dispute the charge

If you paid for a service with a credit card and realize it might be fraudulent, contact your credit card company right away and see if you can dispute the charge. There is a limited time period to report fraud to avoid liability for unauthorized charges.

File a complaint

If you have questions or concerns about possible fraud or identity theft, contact the Commerce Department’s Consumer Services Center by email at or by phone at 651-539-1600 or 800-657-3602 (Greater Minnesota).

Consumer tips

  • End the call. Don’t be a “courtesy victim.” When it comes to protecting yourself, there is no such thing as being rude. If you are uncomfortable or confused, just hang up the phone and end the conversation. Trust your instincts.
  • Ask a friend. Reach out to someone you trust, such as a friend, family member or even your doctor, if you have questions or feel you are in an uncomfortable situation involving your finances.
  • Report the fraud. If you believe you may be a victim of fraud, contact the Minnesota Commerce Department. Report the fraud so others don’t fall victim to the same scam.

Commerce is here to help

If you have questions or concerns about a potential fraud or scam, contact the Commerce Department’s Consumer Services Center by email at or by phone at 651-539-1600 or 800-857-3602 (Greater Minnesota).



back to top