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Where Can I Get More Info?

It is important for people of all ages to be aware of the potential advantages and disadvantages of long-term care insurance in relation to their individual situation. In addition to consulting with a financial planner, accountant or attorney to get answers for specific questions, Minnesotans can check with the following agencies and organizations offering information on long-term care insurance.

Minnesota Department of Commerce
Consumer Services Center
651-539-1600 or 800-657-3602 (outside Twin Cities metro area)
consumer.protection@state.mn.us

If you have concerns or complaints about an agent or a company selling long-term care insurance in Minnesota, contact our Consumer Services Center. Your inquiry may trigger an investigation that could help other consumers as well.

Senior LinkAge Line
800-333-2433
senior.linkage@state.mn.us

Senior LinkAge Line is a service of the Minnesota Board on Aging and the Minnesota Area Agencies on Aging. It is a free telephone information and assistance service which links seniors and their families throughout Minnesota to a wide range of community services at the local level, from transportation, housing and legal assistance to help with meals, insurance counseling, or buying prescriptions.

Office of Ombudsman for Long-Term Care
651-431-2555 or 800-657-3591

The Office of Ombudsman for Long-Term Care is a program of the Minnesota Board on Aging. Regional ombudsmen and volunteers work to enhance the quality of life and services for people receiving long-term services and supports. Ombudsmen provide information and consultation about consumer rights and the regulations that apply to long-term care facilities, home and community-based settings, and home care services.

Minnesota Long Term Care Partnership
dhs.ltc.partnership@state.mn.us

The Minnesota Long Term Care Partnership is a public/private arrangement between long-term care insurers and Minnesota’s Medical Assistance program. It enables Minnesota residents who purchase certain long-term care insurance to have more of their assets protected if they later need the state to help pay for their long-term care. Minnesota is using this approach to give persons greater control over how they finance their long-term care and to help shore up the public safety net against coming demographic pressures.

Minnesota Own Your Future
ownyourfuture@state.mn.us

Own Your Future is a joint federal/state initiative to encourage and enable Minnesotans ages 40 to 65 to create a long-term care plan for the future.

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