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Telephone check-ins provided to older adults or people with disabilities to enhance the health, safety and quality of life of people living alone.

Learn more about homemaking services when paid for under waivers in the Community-Based Services Manual.

A support worker is someone trained to help people that need support to take care of their day-to-day activities. Support workers help people live and work within their own communities. These support workers help with daily living needs because of disease, a disabling condition, or complications related to aging. Activities they can help with include: * Daily living activities * Health related activities * Behavior observation and monitoring Community First Services and Supports (CFSS) provider agencies support people eligible for CFSS who select the CFSS agency model by employing their workers and performing all employment tasks such as: recruiting, hiring, training, supervising and evaluating support workers (they do not support individuals in the CFSS budget model). The individual receiving care is still responsible for directing their own care and has a say in selecting their support worker, setting worker's schedules and can participate in the training and supervising of their support worker.

Program that evaluates people for Autism Spectrum Disorder (ASD) and identifies the best treatment options

Semi-Independent Living Services (SILS) help people to reach their goals and lead self-directed lives in the community. Services include training and assistance in independent living skills for adults with developmental disabilities or related conditions. Services provided may include training and assistance in: * First aid and getting help in an emergency * Learning and exercising rights and responsibilities of community living * Meal planning and preparation * Obtaining and maintaining a home * Personal appearance and hygiene * Self-administration of medication * Shopping * Social, recreation and transportation skills, including appropriate social behavior * Using the phone and other utilities * Managing money * Engaging in activities that make it possible for adults with developmental disabilities or related conditions to live in the community SILS staff may provide supported employment in community work environment settings for a recipient who already has a job but may be experiencing some challenges in maintaining it, or is at risk of losing such employment. This requires direct contact between the SILS recipient and staff person providing Support Employment. A SILS recipient may receive a one-time housing allowance of up to $1,500 to cover costs related to damage/security deposit for housing rental, utility deposit, household furnishings and other items necessary that will enable the person to secure a residence in which to receive SILS.

A Personal Care Assistant (PCA) is a trained worker who helps people that need support to take care of their day-to-day activities and who are on a state program (Medical Assistance, waiver programs, or Alternative Care). Personal assistance services help individuals live and work within their own communities. PCAs help people who need support to take care of daily living needs because of disease, a disabling condition, or complications related to aging. Personal care assistance services must be deemed medically necessary as determined by an assessment. The assessment must find that the person needs help to complete at least one of eight activities of daily living or exhibit Level 1 behavior. The four categories of services that a person can receive assistance in are: * Activities of Daily Living: eating, toileting, grooming, dressing, bathing, transferring (such as getting in and out of bed), mobility, and positioning * Health-related functions, which, under state law, can be delegated or assigned by a licensed health care professional to be performed by a PCA * Instrumental Activities of Daily Living: meal planning and preparation, managing finances, shopping for essential items, performing essential household chores, communication by telephone and other media, and participating in the community * Redirection and intervention for behavior including observation and monitoring If you are enrolled in Medical Assistance, a waiver program, or Alternative Care, there are two possible ways that you may receive PCA services in Minnesota: * You may select an individual worker (where you are responsible for hiring, supervising and firing) * You may hire a home care agency who selects and oversees your worker If you choose to hire your own workers, you will also choose a PCA Choice provider (usually a home health agency) as a fiscal intermediary. The PCA Choice provider is responsible for billing the Department of Human Services (DHS) for PCA services and paying your PCA workers. PCA has begun transitioning to Community First Services and Supports (CFSS). Individuals currently using PCA will transition to CFSS at their next reassessment. MORE INFORMATION Serves all members of the community from all ethnic and cultural backgrounds. However, the majority of clients are Vietnamese Americans because of staff's ability to communicate with in their native language.

Crisis lines provide immediate support to help ensure a person's safety and help them take the next steps toward resolving a problem. Crisis intervention hotlines/helplines are available through telephone, email, chat, text or other communication methods. MORE INFORMATION This agency maintains a crisis line for the Asian-Indian community experiencing violence, mental or physical health emergencies, immigration and legal emergencies. The crisis line offers: * Support 24/7 * Culturally-specific services * South Asian language support * Information about safe shelters

Adult Rehabilitative Mental Health Services (ARMHS) are recovery-oriented interventions to people living in their own homes or elsewhere in the community. The goal is to help a person acquire, practice, and enhance skills so there is a restoring of capabilities that have been lost or reduced due to symptoms of mental illness. ARMHS can provide individuals with: * Basic living and social skills * Certified peer specialist services * Community intervention * Medication education * Transition to community living More information about ARMHS services, including a complete list of providers, is available on the Minnesota Department of Human Services website.

Learn more about this service when paid for under the waivers in the Community-Based Services Manual.

A Consumer Directed Community Supports (CDCS) Support Planner helps people to write and use the person-centered Community Support Plan that is needed for CDCS. CDCS allows participants in waiver programs or Alternative Care to manage their own services and supports. These personalized supports help people to live at home and avoid or delay out-of-home placement. CDCS Support Planner services could include: * Providing information about CDCS, provider options and community resources * Helping to write a person-centered CDCS Community Support Plan * Helping to personalize a CDCS Community Support Plan based on the person's preferences and assessed needs * Helping the person to put their plan into action, and to monitor, evaluate and revise their plan * Helping to recruit, screen, hire, train, schedule and monitor workers The person and/or family caregiver decides how much help they need from the CDCS Support Planner.

Learn more about a specific topic and how to connect to additional resources and services. MORE INFORMATION Community Health Workers reduce cultural and linguistic barriers to health care for refugees and immigrants. They serve as liaisons between underserved populations and the health care and social systems in Rochester, Kasson/Byron, and Austin/Albert Lea communities. Community Health Workers: * Assist individuals and families access to resources in the community including healthcare needs and food * Provide health education about wellness and staying healthy and managing your chronic condition * Help enroll individuals onto a health insurance plan * Connect individuals to culturally appropriate health care services and resources * Help individuals and families understand their health insurance policy and what it covers * Provide individuals with informal counseling, support, and follow-up * Help individuals understand and manage their health condition by developing strategies and habits to improve their health and well-being * Provide referrals to community resources * Coordinate care between different providers This agency has Spanish, Somali, Bosnian, Vietnamese, and Arabic speaking staff in the office. IMAA also offers Language Services and able to support several other languages that are spoken in the community.

Program that works on behalf of individuals and/or groups to make sure that they receive the benefits and services for which they are eligible MORE INFORMATION Provides advocacy for Asian victims of domestic violence and referrals for family and immigration law. * Advocates work in both criminal and family courts * Assists with housing, shelter placement, and obtaining Orders for Protection and Harassment Restraining Orders * Immigration assistance * Programs for children * Personal and group support * 24/7 multilingual crisis line and helpline

This agency has been certified to offer Behavioral Health Home (BHH) services. The BHH services model covers all areas of health and wellness for children and adults. This team-based and person-centered approach supports the integration of behavioral health and primary care. Patients receive applicable core services such as: * Care management * Care coordination * Health promotion and wellness * Transitional care * Patient and family support * Referral to community and social support services More information about the Behavioral Health Home program is available on the Minnesota Department of Human Services website.

Learn more about this service when paid for under the waivers in the Community-Based Services Manual.

A support worker is someone trained to help people that need support to take care of their day-to-day activities. Support workers help people live and work within their own communities. These support workers help with daily living needs because of disease, a disabling condition, or complications related to aging. Activities they can help with include: * Daily living activities * Health related activities * Behavior observation and monitoring Community First Services and Supports (CFSS) provider agencies support people eligible for CFSS who select the CFSS agency model by employing their workers and performing all employment tasks such as: recruiting, hiring, training, supervising and evaluating support workers (they do not support individuals in the CFSS budget model). The individual receiving care is still responsible for directing their own care and has a say in selecting their support worker, setting worker's schedules and can participate in the training and supervising of their support worker.

Classes and workshops on how to make decisions that can help your health as you get older or as a caregiver helping others. The programs have been tested through research and by real-world participants. MORE INFORMATION Classes offered for metro area residents age 60+: * Tai Ji Quan * Walk with Ease * Living Well with Diabetes * Living Well with Chronic Pain * Living Well with Chronic Conditions Offers pre-Alzheimer disease and dementia related diagnosis workshops and cognitive performance testing for Southeast Asians and other community members at Wilder's Center for Social Healing.

This program provides support to people in abusive situations and works to reduce relationship abuse, intimate partner violence and family violence. Programs may include crisis intervention and domestic violence education and prevention. MORE INFORMATION * Assists with housing, shelter placement, and obtaining Orders for Protection and Harassment Restraining Orders * Immigration advocacy and assistance * Support and care for victims of domestic violence * Legal and financial advocacy * 24/7 multilingual crisis line and helpline * Community awareness-raising about domestic violence * Violence prevention training

Learn more about this service when paid for under the waivers in the Community-Based Services Manual.

Employment preparation and career training program that provides experience or vocational education for the work associated with a certain type of job MORE INFORMATION Employment Services helps people with: * Assessment and enrollment * Preparing for interviews * Support services * Employment plans * Creating resumes and cover letters * Career planning and laddering * Case management * Job placement and retention * Referral to community resources This agency has Spanish, Somali, Bosnian, Vietnamese, and Arabic speaking staff in the office. IMAA also offers Language Services and able to support several other languages that are spoken in the community.

Learn more about this service when paid for under the waivers in the Community-Based Services Manual.

Respite provides care on a short-term basis for a person who cannot take care of themselves, and who is usually taken care of by a family member or friend. The service is designed to provide temporary coverage for the caregiver during an absence or need for relief. Learn more about this service when paid for under the waivers or the Alternative Care program in the Community-Based Services Manual. MORE INFORMATION Provides culturally-specific in-home respite care

This agency acts as a fiscal intermediary for the Personal Care Assistant (PCA) Choice program. PCA Choice is a service option for people receiving PCA services through Medical Assistance (MA), MA waiver programs or the Alternative Care program. If electing to use this option, the person receiving the services is the employer of their workers and responsible for employment related tasks. In order to participate, the person using PCA Choice (or a responsible party) must designate a PCA Choice Agency to act as a fiscal intermediary. The fiscal intermediary takes care of billing the Department of Human Services (DHS) for the PCA services and paying the PCA. A PCA is a trained worker who helps people that need support to take care of their day-to-day activities and who are on a state program (Medical Assistance, MA waiver programs, or Alternative Care). Personal assistance services help individuals live and work within their own communities. PCAs assist people who need support to take care of daily living needs because of disease, a disabling condition, or complications related to aging. Under the PCA Choice Option, the care recipient is responsible for: * Entering into a written agreement with the PCA Choice agency * Finding, hiring/firing and training PCA staff * Developing a care plan, with help from qualified professional if needed * Monitoring and evaluating PCA staff * Arranging for back-up PCA staff, if needed * Scheduling PCAs * Supervising PCA staff The PCA Choice Agency (fiscal intermediary) is responsible for: * Applying for the criminal check for PCA staff and qualified professional * Enrolling PCA staff with DHS * Billing for PCA and qualified professional services * Maintaining the required liability insurance for PCAs and qualified professionals * Maintaining the written agreements for all PCA staff, qualified professionals, and responsible parties * Paying and withholding taxes for PCA staff and the qualified professional PCA Choice has begun transitioning to Community First Services and Supports (CFSS). Individuals currently using PCA Choice will transition to CFSS at their next reassessment.

Shelter offering a safe space for battered women, their families and others who have experienced domestic abuse MORE INFORMATION House of Peace is a temporary shelter for Asian women and their children who are victims of domestic violence. Note: The shelter is geared toward the Asian community but will accept women of all national origins and races.

Offers income tax education and outreach for individuals and tax professionals. They work with various groups in Minnesota so that they can understand their needs. This helps them to provide tailored assistance, updates, and information. Groups include: * Taxpayers who have disabilities, speak limited English or are minority, low-income, or elderly * Military service members * Tax professionals, both paid and volunteer Outreach includes education and resources about: * Income tax education and assistance for those age 60+, persons with a disability, those who speak limited or no English, those with an annual income of less than $67,000 * Tax credits and refunds and how to qualify for them * Minnesota tax laws * Taxpayer rights and responsibilities * Department initiatives, systems, and other announcements Some services are offered in languages other than English.

A Consumer Directed Community Supports (CDCS) Support Planner helps people to write and use the person-centered Community Support Plan that is needed for CDCS. CDCS allows participants in waiver programs or Alternative Care to manage their own services and supports. These personalized supports help people to live at home and avoid or delay out-of-home placement. CDCS Support Planner services could include: * Providing information about CDCS, provider options and community resources * Helping to write a person-centered CDCS Community Support Plan * Helping to personalize a CDCS Community Support Plan based on the person's preferences and assessed needs * Helping the person to put their plan into action, and to monitor, evaluate and revise their plan * Helping to recruit, screen, hire, train, schedule and monitor workers The person and/or family caregiver decides how much help they need from the CDCS Support Planner.