CapTel Captioned Telephone
Assistive Technology - Captioned Phones and Services
450 Science Dr, Attn: CapTel Customer Service, Madison, WI 53711
Eligibility
Minnesota residents who have a hearing loss, speech, or physical disability that limits their use of a standard phone, and who meet specific income eligibility guidelines.
(800) 233-9130
Voice
Application process
Contact (866) 269-7477 for help with customer service and (800) 233-9130 for help with sales.
Spanish language help available at (866) 670-9134
Fees
CapTel phones are available for $75 or you may qualify to receive a free phone
Site Service Area
Nationwide
Other Information
Specialization
- Deaf or hard-of-hearing
Payment
- Private pay
- Free / no cost to eligible clients
Offers assistive technology devices and adaptive equipment that can help people with disabilities communicate, increase their mobility and live more comfortably.
Learn more about assistive technology costs that are covered through waivers in the Community-Based Services Manual.
MORE INFORMATION
Telephones that display word-for-word captions of everything your caller says.
- You can listen to the caller and read the written captions for added clarity
- Offers a braille display reader
Last Update
04/16/2026
Providing organization
CapTel Captioned Telephone