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Metro Bus - St. Cloud Metropolitan Transit Commission

Transportation - Dial-a-Ride

665 Franklin Ave NE, St. Cloud, MN 56304

Eligibility

To be eligible for Specialized Service an individual: * Must be unable to board, ride, or disembark a Fixed Route Metro Bus, or access the Fixed Route system due to a combination of a disability and physical barrier (i.e. distance to bus stop, terrain, etc.) * Use a personal oxygen supply or ventilator

Application process

Advanced reservations required. Must be certified to use. Call (320) 252-1010 to request an application or fill out online. An in-person interview to determine eligibility is also required. After eligibility is approved call (320) 252-1010 up to 7 days in advance to schedule a ride.

Fees

Current fare information is available online.

Service area

Stearns County, MN Sherburne County, MN Benton County, MN

Other Information

Transportation

Wheelchair access
Assist passengers to and from vehicle
Vehicle ramp access

Specialization

Disabilities

Payment

Private pay

Transportation program that provides rides for people in and around their community. Learn more about transportation costs that are covered through waivers in the Community-Based Service Manual. MORE INFORMATION Shared ride service for qualified individuals with disabilities. Dial-a-Ride is available 7 days a week for those who are unable to ride the regular fixed route bus system. It is a door-through-door driver-assisted transportation service. * Users of Specialized Service must complete an application process to determine eligibility before using the service Service area can be viewed online, on the Dial-a-Ride service area map Service hours: 5:00am - 10:15pm, Monday - Friday; 7:45am - 6:30pm, Saturday; 8:45am - 5:45pm, Sunday Call Center hours: 6:00am - 5:00pm, Monday - Friday; 8:00am - 5:00pm, Saturday - Sunday Live Chat tool: 6:00am - 8:00pm, Monday - Friday; 8:00am - 5:00pm, Saturday - Sunday

Last Update

02/05/2026

Providing organization

Metro Bus - St. Cloud Metropolitan Transit Commission