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National Association of Letter Carriers

Home Monitoring Program

100 Indiana Ave NW, Washington, DC 20001

Eligibility

Elderly, people with disabilities, usually people who live alone

Application process

To find out if there is a Carrier Alert program operating in your neighborhood or the community where an elderly or homebound loved one lives, contact the post office, or contact the National Association of Letter Carriers local office.

Site Service Area

Nationwide

Other Information

Specialization

  • Older adults
  • People with low income
  • Disabilities

Payment

  • Free / no cost to eligible clients
The Carrier Alert program can offer the comfort of knowing that someone who visits neighborhoods regularly can call for help if it is needed. The free service has been developed especially for older adults and homebound-people who may have difficulty reaching vital services because of an accident or sudden illness. Postal carriers watch for mail piling up or other signs of distress at an address that has been registered. If a concern arises, the mail carrier will notify a designated contact, who can check to see if the individual is okay.

Last Update

08/01/2025

Providing organization

National Association of Letter Carriers

Organization URL

https://www.nalc.org