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Rochester Public Transit

Transportation - Dial-a-Ride (ZIPS)

4300 E River Rd NE, Rochester, MN 55906

Eligibility
Eligibility is determined using federal guidelines established by the Americans with Disabilities Act (ADA). A person may be eligible for ADA Para transit Service if any of the following conditions apply:
  • They are physically unable to get to the regular fixed-route bus (OR)
  • They are unable to navigate regular fixed-route 'bus system' once they are on board (OR)
  • They are unable to board and exit the bus at some locations
Application process
You must submit an application and be approved before you can ride. For application assistance, call (507) 328-2434. To make a ride reservation, call (507) 328-2520. Reservations must be made at least one day in advance.
Fees
$3.00 per ride Personal Care Attendants (PCA) travel at no extra charge. Free travel for PCAs must be requested in writing prior to riding.
Site Service Area

Rochester area

Other Information

Specialization

  • Older adults with disabilities
  • Disabilities

Transportation

  • Wheelchair access
  • Vehicle ramp access
  • Vehicle lift access

Payment

  • Private pay
Transportation program that provides rides for people in and around their community. Learn more about transportation costs that are covered through waivers in the Community-Based Service Manual. MORE INFORMATION The Zumbro Independent Passenger Service (ZIPS) is a door-to-door dial-a-ride transportation system for persons who cannot use the fixed-route bus service due to a disability. All ZIPS vehicles are wheelchair accessible. Operating hours:
  • 5:00am - 10:30pm, Monday - Friday
  • 6:30am - 7:30pm, Saturday, Sunday, and holidays
Last Update
02/05/2026
Providing organization
Rochester Public Transit