Minnesota Department of Health (MDH)
Health Care Facility and Service Complaints
DESCRIPTION: The Office of Health Facility Complaints (OHFC) serves the general public. It can investigate complaints relating to quality of life and quality of care at health care facilities/agencies: * Hospitals * Nursing homes * Boarding care homes * Supervised living facilities * Assisted living and home health agencies * Individuals or organizations exempted from licensure per MS 144A.46, Subd. 2. * Allegations of child maltreatment in non-licensed personal care provider organizations. * Personal Care Assistance (PCA) staff working in home care agencies.
Last Update
07/03/2025
Physical Address
625 Robert St N, St. Paul, MN 55155
Voice
Application process
To make a complaint, [follow the instructions on the website](https://www.health.state.mn.us/facilities/regulation/ohfc/filecomp.html). For more information about the complaint process, contact the Office of Health Facility Complaints at (651) 201-4200, or email: [email protected]
Agency info
Minnesota Department of Health (MDH)