Minnesota Department of Health (MDH)
Health Care Facility and Service Complaints
625 Robert St N, St. Paul, MN 55155
(651) 201-4200
Voice
(651) 201-5000
Voice
Application process
To make a complaint, follow the instructions online.
For more information about the complaint process, contact the Office of Health Facility Complaints at (651) 201-4200, or email: [email protected]
Site Service Area
Most programs serve all Minnesota counties Service area may be dependent on program
The Office of Health Facility Complaints (OHFC) serves the general public.
It can investigate complaints relating to quality of life and quality of care at health care facilities/agencies:
- Hospitals
- Nursing homes
- Boarding care homes
- Supervised living facilities
- Assisted living and home health agencies
- Individuals or organizations exempted from licensure per MS 144A.46, Subd. 2.
- Allegations of child maltreatment in non-licensed personal care provider organizations.
- Personal Care Assistance (PCA) staff working in home care agencies.
Last Update
05/12/2026
Providing organization
Minnesota Department of Health (MDH)