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Minnesota Department of Human Services (DHS) - Ombudsman for Public Managed Health Care Program Office

Ombudsperson for Public Managed Health Care Programs

PO Box 64249, St. Paul, MN 55164

Eligibility

Works with people who have Medical Assistance or MinnesotaCare and who are enrolled in a managed health care plan.

Application process

Call (651) 431-2660 or (800) 657-3729 or use your preferred relay service, or email: [email protected]

Service area

Dodge County, MN
Goodhue County, MN
Houston County, MN
Kanabec County, MN
Koochiching County, MN
Lincoln County, MN
Nicollet County, MN
Olmsted County, MN
Otter Tail County, MN
St. Louis County, MN
Aitkin County, MN
Cass County, MN
Jackson County, MN
Le Sueur County, MN
Morrison County, MN
Nobles County, MN
Norman County, MN
Polk County, MN
Scott County, MN
Traverse County, MN
Watonwan County, MN
Big Stone County, MN
Carver County, MN
Chippewa County, MN
Cook County, MN
Crow Wing County, MN
Mille Lacs County, MN
Pope County, MN
Renville County, MN
Rock County, MN
Roseau County, MN
Stearns County, MN
Anoka County, MN
Chisago County, MN
Clay County, MN
Grant County, MN
Kandiyohi County, MN
Marshall County, MN
Pine County, MN
Pipestone County, MN
Redwood County, MN
Steele County, MN
Wright County, MN
Becker County, MN
Fillmore County, MN
Mahnomen County, MN
Mower County, MN
Pennington County, MN
Rice County, MN
Todd County, MN
Wabasha County, MN
Washington County, MN
Wilkin County, MN
Winona County, MN
Brown County, MN
Clearwater County, MN
Dakota County, MN
Faribault County, MN
Freeborn County, MN
Isanti County, MN
Itasca County, MN
Kittson County, MN
Lake of the Woods County, MN
Martin County, MN
Yellow Medicine County, MN
Beltrami County, MN
Blue Earth County, MN
Carlton County, MN
Cottonwood County, MN
Lac Qui Parle County, MN
McLeod County, MN
Ramsey County, MN
Sherburne County, MN
Stevens County, MN
Swift County, MN
Wadena County, MN
Benton County, MN
Douglas County, MN
Hennepin County, MN
Hubbard County, MN
Lake County, MN
Lyon County, MN
Meeker County, MN
Murray County, MN
Red Lake County, MN
Sibley County, MN
Waseca County, MN

Other Information

Specialization

People with low income

Payment

Medicaid (Medical Assistance)

Description

The Ombudsperson Office works with people who are enrolled in a managed health care plan for their Medical Assistance (MA) or MinnesotaCare benefits. The ombudsperson can: * Help you navigate and understand your health care coverage * Help you communicate and work with your health plan * Help you identify your options * Help you understand your rights * Help you with access, service and billing questions * Provide education on navigating the health care system * Inform members about the process for filing a grievance, health plan appeal and state appeal

Last Update

02/26/2026

Providing organization

Minnesota Department of Human Services (DHS)

Minnesota Department of Human Services (DHS) - Ombudsman for Public Managed Health Care Program Office