Alzheimer's Association
Helpline
225 N Michigan Ave, Fl 17, Chicago, IL 60601
(800) 272-3900
Voice
Application process
There are four ways to contact the helpline:
- Call (800) 272-3900
- Click on the "Live Chat" button on the website
- Submit an online form
- Dial 711 to connect with a telecommunications relay service for people who are deaf, hard of hearing or speech impaired.
Site Service Area
Nationwide
Other Information
Specialization
- Dementia
- Alzheimer's Disease
Payment
- Free / no cost to everyone
Staff or volunteers answer questions or talk confidentially with callers. Program can provide information, a sympathetic listener, advice and/or referrals to other resources.
MORE INFORMATION
A 24/7 helpline serving people with memory loss, their caregivers, health care professionals and the public.
Staff of the helpline can help with:
- Understanding memory loss, dementia and Alzheimer's
- Medications and other treatment options
- General information about aging and brain health
- Skills to provide quality care and to find the best care from professionals
- Safety issues
- Recommendations for finding quality care providers
- Strategies to reduce caregiver stress
- Legal and financial documents for future care
- Referrals to local community programs and services
Last Update
04/07/2026
Providing organization
Alzheimer's Association