Privacy policy

This notice informs you of the privacy practices of the Minnesota Board on Aging (MBA), which administers Minnesota Aging and Disability Resources. This is a free, statewide website you can use to find resources and service providers that will give you the help you need.

We take data privacy and security very seriously, and we are committed to preserving user privacy while navigating this site. Therefore, Minnesota Aging and Disability Resources strives to collect the minimum amount of data necessary to help users find the help they need. Below are some questions and answers about your privacy rights when using this site.

Why do I need to know about my privacy rights?

You have rights under federal and state law to know what private information might be asked, and why it might be asked. Users also have the right to know how the information that Minnesota Aging and Disability Resources collects is being used and with whom it will be shared. Minnesota Aging and Disability Resources does not sell, rent, or lend user information, and does not allow businesses to advertise on the site.

What information could I be asked when using Minnesota Aging and Disability Resources?

Because Minnesota Aging and Disability Resources is used by people looking for services and resources throughout the state, you might need to provide some information about yourself to receive help, such as where you live or your zip code, and what services you are looking for. You will never be required to provide personal information to generally use Minnesota Aging and Disability Resources.

What are cookies and does Minnesota Aging and Disability Resources use them?

A "cookie" is a small text file that a website puts on a user's computer to collect information about a user's activities on a site and are considered private data. Cookies can be used to evaluate and analyze how people are using websites. Minnesota Aging and Disability Resources does not use cookies to record any personal information like names and email addresses.

Google Analytics is used analyze traffic to Minnesota Aging and Disability Resources. Google uses first-party cookies. These cookies are used to store information, such as what time the website visit occurred, whether the visitor has been to the site before, and what site referred the visitor to the web page. This site does not try to identify users based on cookies and does not share them with other sites.

If you want to opt-out of Google Analytics collecting your information, you can. Blocking cookies does not affect access to Minnesota Aging and Disability Resources. You can turn off JavaScript in your browser settings or download the Google Analytics opt-out browser add on. For information on how to do this, consult your appropriate technology support provider.

Any information gathered because of a cookie will not be associated with an individual user and will be subject to these privacy policies.

Who can see my information on Minnesota Aging and Disability Resources?

When you use Minnesota Aging and Disability Resources, your information is secure. This means the information you provide is viewable only by the Minnesota Board on Aging and the vendors who help update and maintain the site. Additionally, the Minnesota Board on Aging restricts employee access to any personal information except where necessary to perform required duties. Unless you grant specific permission, no other person or entity will see personal information about you.

Minnesota Aging and Disability Resources does not sell, rent, or lend user information, and does not allow businesses to advertise on the site.

Is the Minnesota Aging and Disability Resources web site content monitored?

The content on Minnesota Aging and Disability Resources is the property of the Minnesota Board on Aging, which maintains the right to remove or edit content from the site that is inconsistent with privacy policy, agency policies, violates a federal or state law, or puts privacy at risk.

What are my rights when using this site?

You have the right to ask someone to explain any part of the Terms of Use to you.
You have a right to ask for a hard copy or electronic copy of our Terms of Use as well as our privacy policy.
You have a right to access and receive copies of your records in a manner that you want, although you may have to pay for postage and/or reasonable copying costs. Requests of this nature should be made in writing.
You have a right to let Minnesota Aging and Disability Resources know if you think the information stored about you or your agency is incorrect or incomplete.
You can also send your own explanation of incorrect or incomplete information, which can be attached any time, with your permission, when that information is shared with another agency.
You can give other people permission to see and obtain copies of private data about you, including protected health information.
You can decide to refuse to allow Minnesota Aging and Disability Resources to share your information with a person or an entity. You can write to set up restrictions and call us to remove them.
You have the right to receive a record of certain types of disclosures of your health information. A record of certain disclosures of your health information will be kept for six (6) years from the date it was shared. If you want a copy of this record, you must send a request in writing to the privacy official listed below for the Minnesota Board on Aging.
You have a right to complain. You cannot be denied service or treated badly because you have made a complaint. If you believe your privacy was violated, you may send a written complaint to the federal Office of Civil Rights:

U.S. Department of Health and Human Services
Office for Civil Rights - Region V
233 N. Michigan Avenue, Suite 240
Chicago, IL 60601
(312) 886-2359 (Voice)
(312) 353-5693 (TTY/TDD)
(312) 886-1807 (Fax)

You can also write to the Minnesota Board on Aging, if you think the Minnesota Board on Aging has violated your privacy rights:

Minnesota Board on Aging
Attn: Privacy Official
P.O. Box 64976
St. Paul, MN 55164-0976
Phone (651) 431-2500

CREST - Caregiver Response Effort and Service Team

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