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Introduction to CI

Course Overview

Do you have processes you want to improve but don't know what you can do to make a change? In this training you will learn about Continuous Improvement (CI). The CI approach uses the best tool or method to solve a specific problem. There isn't just one way to solve a process problem!

You will learn to:

  • Develop an understanding of Continuous Improvement methods
  • Apply Continuous Improvement concepts to a real-world case study
  • Learn two tools that can be used right away for team or individual process improvement

Course Materials

All course materials may be found by visiting the CI Resource Library.



Training Length

Approximately three and a half hours.


There is no cost for public sector employees to attend this training.

For more information and to register

Course details and registration are available on the State of Minnesota's Enterprise Learning Management (ELM) system, accessible within the Employee Self Service Portal. For information on accessing ELM and registering for courses, see our Registration page.

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