skip to content
Primary navigation

Training

Click the links below for more information about our current training programs, including course overviews, prerequisites, and available training dates. Questions about our trainings or don't see what you're looking for? Contact us at ci@state.mn.us.

Introduction to CI

Learn the basics of CI and put them into action with this hands-on intro with tools and terminology of continuous improvement.

Problem Solving

Solve process problems at the source. This course will help you identify the root cause of a problem so you can develop efficient and effective solutions.

Process Improvement Measurement

Measurement of a process is essential to achieving and demonstrating improvement. This course will teach you some techniques to identify and collect the process measures and data you need.

Human-centered Design in CI

This course will teach you a few tools from Human-centered Design (HCD) to help create innovative solutions for problems by understanding the people who experience them. This training is highly interactive, requires active participation from participants and focuses on how HCD is integrated into CI problem solving work.

Mini Trainings

Gain practice of a tool that you can use right away for improvements with one of the one-hour mini-trainings.

back to top