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Strategic Plan

The Minnesota Office of Continuous Improvement (MNCI) is committed to improving Minnesota government every day through solving problems that change lives. Our 2017-2018 state fiscal year strategic plan supports the Minnesota Department of Administration's mission: to benefit all Minnesotans by leading innovation, creating solutions, and providing exceptional services. 

Culture, Capacity, Results

Our Vision

State government is recognized by Minnesotans as having the most efficient and effective services.

Our Mission

To lead and support efforts that increase the continuous improvement culture, capacity, and results for Minnesota state government agencies and staff.

Our Values

  • Customer Focus
  • Excellence
  • Respect
  • Results

Our Objectives

MNCI works with executive branch state agencies to achieve the following:

  • Education: provide the opportunity for foundational CI training to all executive branch state agencies
  • Results: lead projects that have enterprise-wide impact
  • Culture: engage with management and leadership teams to facilitate changes needed to establish or improve CI culture; support state agency CI efforts/teams
  • Information: collect, curate, and utilize data to improve our services
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