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Requesting MN.IT Services Access

Access to the MN.IT Mall

MN.IT Services provides technical support for authorized customers, customer help desks and IT Administrators through the MN.IT Mall.

MN.IT (pronounced like "minute") offers a convenient way for our customers to order and manage services, submit service requests, report incidents and get technical support.


Who can use the MN.IT Mall?

The MN.IT Mall is available to authorized MN.IT customer groups, including:

  • State agency Help Desks
  • IT Administrators who provide local support for a MN.IT hosted service
  • Agency-based CIOs and other executive leadership
  • IT Directors
  • Purchasing Managers
  • Telecom Coordinators
  • MN.IT Services employees

New to MN.IT Services? Need a user account?

If you are new to MN.IT Services, please contact your local Help Desk or IT Administrator to ensure you are in one of the authorized MN.IT customer groups listed above.

If you need to request a MN.IT User ID and password, visit the New to MN.IT FAQ page for detailed directions.


Questions? Check with your local help desk first.

Please contact your local help desk if you have questions about your organization's Service Desk procedures and access to MN.IT.

If you are an end-user and need to report an incident, please contact your local Help Desk or internal IT Administration staff first.

* Please note this service is compatible with Internet Explorer 8 and 9. It is not compatible with Internet Explorer 10. *