Information about each of the projects in the MN.IT Cloud portfolio is detailed below.
The objective of this foundational priority is to combine individual agency Active Directory (AD) systems into an executive branch Active Directory system that is centrally managed by a dedicated team.
The focus of this effort is to combine all user and resource (e.g., printers and computers) objects to the executive branch Active Directory system. This means all user workstation computers (e.g. laptops and desktops) have been joined to the new AD and end-users accounts leverage the new AD as their primary authentication domain, including authentication for print, email, instant messaging, and SharePoint services.
While the migrating to the executive branch Active Directory system will result in the de-commissioning of most ADs, it is understood that some may remain for a period of time beyond the migration to support other services (e.g., web servers, databases, or business applications).
The objective of this foundational priority is to leverage and combine, where appropriate, individual agency SharePoint and other collaboration solutions into a unified whole that leverages MN.IT’s investment in the cloud-based Enterprise Unified Communication and Collaboration (EUCC) infrastructure. This project’s objective will be met by establishing a SharePoint governance framework, creating a SharePoint operational support structure, and by migrating agencies in phases to the centralized service.
The objective of this project is to develop IAM for use by the DHS modernized systems and MNLARS and to replace the existing Siteminder application. The objectives of this project will be accomplished through a matrixed team of IAM subject matter experts from different MN.IT offices. The members of the team will work together to install the IAM instances for the remaining agency applications (DHS, Public Safety and MN.IT @ Central) and integrate the product into the individual applications as required.
The objectives of this project are to design and create a centralized executive branch enterprise server environment and to migrate all executive branch physical servers and virtual instances into an enterprise data center that is centrally managed by a dedicated team. The focus of this effort is to reduce the required number of physical servers within the executive branch through virtualization while moving workloads to standardized hardware platforms.
The end result will be a standard of hosting for the executive branch which will reduce the risk and cost of doing business and provide faster and more responsive hosting services – both physical and virtual.
The objective of this MN.IT Cloud project is to initiate and operate a common Mobile Device Management Service to manage state and personally owned mobile devices that are permitted to access state resources and data. This service will have two tiers to meet the varying functional and security needs of state agencies.
Service level management is the most important process for continual service improvement. The objective of this project is to develop a robust service level management process for the agency which defines service delivery and measures results. Specific objectives include providing a process for managing Service Level Agreement (SLA) documents, providing a “store” to order services from and metrics to report on how MN.IT services are performing related to delivery times, availability and satisfaction, along with others specific to that particular service.
The objective of the Single Service Desk and Workstation Management Project is to create a Single Service Desk function for all executive branch agencies which includes workstation management. These two initiatives have been combined to capitalize on the natural synergy between the two. Completion of this initiative will standardize and improve the way in which MN.IT Services provides the service desk function for all IT services, regardless of how or where they are delivered.
The objective of the web content management project is to migrate state websites to one of three common web content management applications (Tridion, Drupal, SharePoint) based on business need and complexity.
The objective of the Wide Area Network (WAN) project is to stabilize and create redundancy in the state WAN to reduce outages.
The objective of this project is to consolidate the function of database administration across all state agencies. Database Administration is the function of implementing, and providing ongoing care and operational support to databases. It is a complex function spanning both implementation and virtually all aspects of administrative support including monitoring, assuring operational integrity (including availability and performance), space management, providing comprehensive backup and recovery, and performing ongoing upgrade / patching support. It also includes performance tuning which often entails SQL tuning, index management, environmental tuning, as well as requiring a comprehensive knowledge of database optimizer technology.
Consolidation of the database administration function includes those databases designed / built as part of a custom solution, as well as those which are part of a COTS solution. It includes databases implemented on a variety of database management system (DBMS) products.
Middleware Project Information
The objective of the new Middleware service is to consolidate the middleware software infrastructure into the centrally managed datacenters, reducing the amount of middleware infrastructure. Additionally the project will standardize and consolidate the various middleware software licenses to reduce the overall costs of middleware software to the State of Minnesota.