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Interactive Voice Response (IVR)

For more caller options, select IVR

 
 


Overview

Interactive Voice Response (IVR) is the technology behind automated voice menus that allow callers to choose options with a host computer.

IVR allows a computer to detect voice and dual-tone multi-frequency signaling (DTMF) keypad inputs.

 
 

Features & Benefits

  • Organizations can process a higher volume of calls
  • Decreases the workload of call center and administrative staff
 
 

Pricing

This is a designed service, please contact your Account Manager for pricing details.

For more information about pricing, see the current Rate Schedules.

 
 

Getting Started

Please contact your account manager about getting started with this service.

Contact your Account Manager    Visit the MN.IT Mall for more information