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Lync

Lync is a robust messaging service that provides fast, real-time conversation and conferencing options for efficient communications within your own organization and across organizations.

 
 


Overview

MN.IT’s Enterprise Unified Communication and Collaboration (EUCC) Lync is a robust messaging service that provides fast, real-time conversation and conferencing options for efficient communications within your own organization and between other agencies.

Intuitive, real-time communications capabilities for text-based instant messaging (IM), audio/video calling and rich online meeting experiences include PC audio, video, content sharing, and voice. “Presence” indicators—Available, Busy, Away, Offline, In a Meeting—let you see a contact’s availability at a glance or control how your status appears to others if you need uninterrupted time.

Lync is fully integrated with Microsoft Office (e.g., Word, Excel and Outlook) and has clients available for Windows, Mac and mobile devices (Windows, iPhone, and Android).

Additional overview information can be found in the EUCC Lync Service Overview document.


Current EUCC Customers

Additional information resources, such as quick start cards and videos, are available at the EUCC Lync intranet page: https://connect.mn.gov/sites/EUCC/SitePages/Lync.aspx. You may be prompted for your Windows login credentials.


 
 

Features & Benefits

  • “Are you there?” Making repeated attempts to reach others by phone or email is an all-too-common communication problem in today’s business world. When you are spatially separated by geography or office walls, you don’t always know whether someone is available or not. Minimize the time spent waiting for someone by checking their IM “status” without leaving your desk. When it comes to time-critical business needs, the Status feature can make all the difference.

  • Add real-time collaboration capabilities to Microsoft Outlook®. It’s faster and easier to collaborate when you can share your desktop, remotely, using familiar Office programs. Increased productivity helps you accomplish much more!

  • Collaborate within SharePoint® sites. Now, a SharePoint user can see the status of anyone associated with an EUCC SharePoint site. Just think of how much time you’ll save to do the important work of your business.

  • Communicate with non-State of Minnesota organizations. The Federation feature of EUCC Lync establishes trusted relationships between your organization and other external organizations. If you have multiple partner contacts, you’ll be sure to benefit from initiating and sharing IM sessions and subscribing to user status across network boundaries.

  • Get timely platform upgrades. The EUCC Lync service includes service upgrades at no additional charge. No need to worry if you have the latest upgrade—MN.IT Services keeps you current, and makes sure you’re using the latest software versions.

 
 

Getting Started

Lync is part of the EUCC Full Bundle of services, which includes email and SharePoint services.

Contact your Account Manager    Visit the MN.IT Mall for more information

 
 

Pricing

The Enterprise Unified Communication and Collaboration (EUCC) service bundle, shown below, includes both service and licensing rates.

EUCC Full Bundle:
Includes Email, SharePoint and Lync
-  Service rate: $9.95/mailbox/month
-  License rate: $4.15/mailbox/month

For more information about pricing, see the current Rate Schedules.