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Lync is a robust messaging service that provides fast, real-time conversation and conferencing options for efficient communications within your own organization and across organizations.



Instant Messaging lets you communicate with your contacts in real time, much like having a person-to-person conversation. At a glance, you can see if a person is available, busy, away, offline, or in a meeting, and you can control how your status appears to others if you need uninterrupted time. IM also has the ability to make phone calls, and hold person-to-person video conferences, using your USB video camera.

Instant Messaging is included as part of the EUCC utility service and is also available to customers using Enterprise Email.


Features & Benefits

  • “Are you there?” Making repeated attempts to reach others by phone or email is an all-too-common communication problem in today’s business world. When you are spatially separated by geography or office walls, you don’t always know whether someone is available or not. Minimize the time spent waiting for someone by checking their IM “status” without leaving your desk. When it comes to time-critical business needs, the Status feature can make all the difference.

  • Add real-time collaboration capabilities to Microsoft Outlook®. It’s faster and easier to collaborate when you can share your desktop, remotely, using familiar Office programs. Increased productivity helps you accomplish much more!

  • Collaborate within SharePoint® sites. Now, a SharePoint user can see the status of anyone associated with an EUCC SharePoint site. Just think of how much time you’ll save to do the important work of your business.

  • Communicate with non-State of Minnesota organizations. The Federation feature of EUCC Instant Messaging establishes trusted relationships between your organization and other external organizations. If you have multiple partner contacts, you’ll be sure to benefit from initiating and sharing IM sessions and subscribing to user status across network boundaries.

  • Get timely platform upgrades. The EUCC Instant Messaging service includes service upgrades at no additional charge. No need to worry if you have the latest upgrade—MN.IT Services keeps you current, and makes sure you’re using the latest software versions.


Getting Started

Instant Messaging (IM) is included in all Enterprise Unified Communication and Collaboration (EUCC) utility bundles. It’s also available to Enterprise Email customers as an add-on service. Contact your Account Manager to learn more about Instant Messaging and Enterprise Email.

Contact your Account Manager    Visit the MN.IT Mall for more information



Enterprise Unified Communication and Collaboration (EUCC) service bundle prices are shown below, and include both service and licensing rates. (Participants in the State of Minnesota Microsoft Enterprise Agreement (EA) are covered by those licensing provisions. Other customers are responsible for providing the necessary Client Access Licenses).
EUCC Bundles and Pricing:

Basic EUCC Bundle
Includes Email, Instant Messaging and Live Meeting
-  Service rate: $7.40/user/month
-  License rate: $3.05/user/month

Full EUCC Bundle
Includes Email, SharePoint, Instant Messaging and Live Meeting
-  Service rate: $9.95/user/month
-  License rate: $4.15/user/month

Full EUCC Plus Bundle
Includes Email, SharePoint, Instant Messaging and Live Meeting for businesses with more than 4,000 users:
-  Service rate: $9.45/user/month
-  License rate: $4.15/user/month

If you have questions, please contact your Account Manager

For more information about pricing, see the current Rate Schedules.