The purpose of the two-year Tactical Plan for MN.IT Services is to create a roadmap of priorities, goals and expectations for our agency over the next two years. The plan will be used by all divisions and agency-based offices to set priorities and action plans. The plan does not imply that at the end of two years we will be as efficient as we know we can be – many of these objectives will require us to carry on beyond the length of this plan. It does, however, outline the long-term goals, and sets explicit milestones for the next 24 months.
The tactical plan is based on the specific five strategies and 14 objectives found in the MN.IT Services operational Strategic Plan first published in March 2012. The plan takes a holistic look at the entire organization and focuses on a new service strategy that can optimize our services and our workforce to meet the needs of our customers. It will be accompanied by a human resources framework that addresses the people side – how best to deploy the resources and talent that will meet the service goals.
The projects necessary to implement the plan will undoubtedly require substantial, dedicated resources, and may, in some cases, require a change of priorities at the enterprise and local agency-based office levels in order to get them done. The ultimate changes to service delivery will require new ways of assigning resources within the organization, and, for many, the opportunity for new and exciting career paths.
To learn more about the MN.IT Cloud portfolio portfolio of projects, read the MN.IT Cloud Portfolio Project Descriptions.
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