First, check to to see if you already have an account:
Click Get my User ID on the MN.IT Mall login page and enter your business email address.
If you get the following message, then you do not have an account:
The email you entered ( firstname.lastname@example.org ) was not found in our system. Please try again or request access as a new user.
If you do not have an account, then you can request one easily by using the "register a new account" link on the login page. The MN.IT service desk will confirm your authorization, and send you a User ID and temporary password.
If you received this error message "The email you entered was not found in our system. Please try again or register as a new user", this is because your email address was not found in our system as an authorized MN.IT Services customer. There are two reason this may happen:
You may have entered your business email address incorrectly. In that case, retype it and try again.
You are a new employee or a new user of MN.IT Services. If you are, use the "Register a new account" link on the Login page.
If you continue to have questions or difficulties logging in, contact the MN.IT Service Desk at 651-297-1111 for help.
If you are a non-Executive Branch customer, you have a customized User ID and password to access the MN.IT Mall. You can change it by following this link to Change your MN.IT Mall Password.
If you are an Executive Branch customer and you are prompted by a login screen, please enter the User ID/password that you use to login to your workstation every day. You can reset your workstation password using your computer Control Panel. If you need assistance with this, please contact your local help desk.