To report mission-critical service outages, service interruptions or other problems, call 651-297-1111 or toll-free: 888-717-6638
New customer? Read the FAQs.
Executive Branch State employees and MNIT staff at agency-based offices seeking IT help:
Check with your local help desk or IT admin staff first.
Learn more about using the MNIT Mall.
Non-executive branch customers and other MNIT staff:
The MNIT Mall online is the most efficient way to get help quickly:
- Report IT problems
- Make changes to existing services
- Order new services
- Ask billing questions
- View the status of your existing support tickets
- Reset passwords
For access issues, existing authorized users can call the MNIT Service Desk at (651) 297-1111