MNIT Services provides information technology services to Minnesota state government and other organizations. Our customers include:
The MNIT Mall online is available for authorized MNIT customer groups, including:
If you are a new customer and belong to one of the authorized customer groups listed above, follow these steps to request a MNIT User ID and password:
If you are an employee at an executive branch agency, board, council or commission, please contact your local help desk or internal IT Admin staff. They'll help you with your organizations Service Desk procedures and access to MNIT. Find a list of contacts here.
If you are a MNIT employee working in one of our agency-based offices, please check with your local help desk. Find a list of contacts here.
To get technical help, authorized MNIT Desk customers should login to the MNIT Mall online.
If you have an mission critical issue or service outage, please call the MNIT Service Desk:
If you have questions about your bill, or need to request a debit, credit, or a charge number, you can find what you need by visiting the MNIT Mall online.
For most services, you can use the MNIT Mall online to order, add or change most services.
Some service fulfillment, however, remains in our legacy system (also known as COSWEB) until we've fully transitioned all services into MNIT Mall online. This includes:
Legacy ordering: Login to COSWeb
Some products and services can be ordered through the MNIT Mall. Other designed services must be tailored to meet your specific requirements. For designed services, MNIT provides consultation, needs assessment, analysis, design and implementation.
Look in the "Getting Started" tab for each service to find out how to order it, or how to contact your Account Manager for details about ordering.
Find the current rates in our Products and Services section. You can also find a link to the rates and other cost information, on the "pricing" tab of each Product or Service page. Select the name of the service you're interested in to see the Overview, Features and Benefits, Getting Started and Pricing information.
Minnesota IT Services manages a program called BUY-IT that sets standard hardware configurations and negotiates contracts to purchase standard hardware and software at reduced rates. You can find more information in the Products and Services section on the Standard Products link.
MNIT maintains a complete listing of qualified vendors who have been approved to provide professional and technical services under the Master Contract Program. If you need staff right away, try ASAP-IT to get technical staff onsite within 48 hours. For more information, visit the Professional Services section of MNIT Products and Services.