Skip to Full Menu

Providing information, education, and training to build knowledge, develop skills, and change attitudes that will lead to increased independence, productivity, self determination, integration and inclusion (IPSII) for people with developmental disabilities and their families.

Restaurant Manager Refuses To Serve Soldier Over Guide Dog
By Dave Reynolds, Inclusion Daily Express
October 17, 2006

FAYETTEVILLE, NORTH CAROLINA--A Fayetteville pizza restaurant has lost at least three customers -- and faces a possible discrimination lawsuit -- after refusing to serve a U.S. soldier, his wife, and a friend over a guide dog.

According to the Fayetteville Observer, Sergeant Major Colin Rich, who has been blind since he was shot in the back of the head while in combat in Afghanistan four years ago, was turned away Monday afternoon by the manager of Tony's Pizza in the Bordeaux Shopping Center. The manager apparently told Rich that his Labrador retriever mix, Indi, violated health codes and would have to leave.

Rich said that when he pulled out a laminated, pocket-size version of the 1990 Americans with Disabilities Act to explain that the law requires all public places to admit service animals, the manager got angry and refused to listen.

The manager later said he felt bad about the situation, but did not apologize or tell Rich that he and the dog could stay.

Rich said he has contacted a lawyer and is thinking about filing an ADA complaint with the U.S. Department of Justice.

He added that he and his wife decided to take their business to another pizza restaurant in town.

"Guide dog gets blind man booted from restaurant" (Fayetteville Observer)


©2018 The Minnesota Governor's Council on Developmental Disabilities
 370 Centennial Office Building  658 Cedar Street   St. Paul, Minnesota 55155 
Phone: 651.296.4018   Toll-free number: 877.348.0505   MN Relay Service: 800.627.3529 OR 711   Fax: 651.297.7200 
Email:   View Privacy Policy   An Equal Opportunity Employer 

The GCDD is funded under the provisions of P.L. 106-402. The federal law also provides funding to the Minnesota Disability Law Center,the state Protection and Advocacy System, and to the Institute on Community Integration, the state University Center for Excellence. The Minnesota network of programs works to increase the IPSII of people with developmental disabilities and families into community life.