Restaurant Manager Refuses To Serve Soldier Over Guide Dog
By Dave Reynolds, Inclusion Daily Express
October 17, 2006
FAYETTEVILLE, NORTH CAROLINA--A Fayetteville pizza restaurant has lost at least three customers -- and faces a possible discrimination lawsuit -- after refusing to serve a U.S. soldier, his wife, and a friend over a guide dog.
According to the Fayetteville Observer, Sergeant Major Colin Rich, who has been blind since he was shot in the back of the head while in combat in Afghanistan four years ago, was turned away Monday afternoon by the manager of Tony's Pizza in the Bordeaux Shopping Center. The manager apparently told Rich that his Labrador retriever mix, Indi, violated health codes and would have to leave.
Rich said that when he pulled out a laminated, pocket-size version of the 1990 Americans with Disabilities Act to explain that the law requires all public places to admit service animals, the manager got angry and refused to listen.
The manager later said he felt bad about the situation, but did not apologize or tell Rich that he and the dog could stay.
Rich said he has contacted a lawyer and is thinking about filing an ADA complaint with the U.S. Department of Justice.
He added that he and his wife decided to take their business to another pizza restaurant in town.
"Guide dog gets blind man booted from restaurant" (Fayetteville Observer)