Daughter Claims Airport Screeners Treated Mom Badly
By Dave Reynolds, Inclusion Daily Express
April 4, 2006
DENVER, COLORADO--The daughter of an 83-year-old woman with disabilities has filed a formal complaint with the federal Transportation Security Administration over allegations that an airport screener dealt inappropriately with her mother on March 25.
Sally Moon claimed that airport security screeners forced her mother, Bernice "Bea" Bogart -- who has had breast cancer surgery, a major stroke, a total hip replacement, hearing troubles, and uses a walker and wheelchair -- to stand up despite her doctor's orders and an orthopedic card showing that she had a metal plate in her hip.
Moon told the Rocky Mountain News that, after she was assured that TSA staff would not require her mother to get out of her wheelchair, screeners selected Bogart for additional screening, and made her walk through a large, glass-walled corridor.
"There were no grab bars," Moon said. "What I could see really was her fingers trying to hang onto a little ledge."
Moon said that when she reached out to steady her mother, a screener shouted: "Don't touch her!"
When she tried to explain that her mother was not supposed to stand, the screener reportedly told Moon she had "better change your attitude" and threatened to keep her mother from flying at all.
"I know she prolonged her search because she was mad at me," Moon later said of the screener.
"I don't know if she thought my mom had a bomb in her Depends or what," Moon said.
A Transportation Security Administration spokeswoman told the Rocky Mountain News that Moon's complaint was being investigated.
"Daughter: DIA security roughed-up mom, 83" (Rocky Mountain News)