Web Users Say Usability, Not Accessibility, Is Most
By Dave Reynolds, Inclusion Daily Express
November 9, 2005
EDINBURGH, SCOTLAND--Internet users with disabilities are more concerned that Websites are easy to move around in than they are in accessibility features.
The Web consultant firm User Vision surveyed 208 people with physical and intellectual disabilities and found that the two most common gripes were the lack of a search utility or site map, according to Internet magazine NMA.
The third most common problem was lack of a way to skip back to main links. Pop-ups were listed fourth.
Accessibility, such as being able to change the font size or color contrast, was the fifth most common problem listed.
Only one-third of respondents felt the use of "alt tags", which display an alternative text description of a picture, was important. In fact, one-fourth of users with vision-related disabilities said alt tags were not important to them at all.
Chris Rourke, User Vision's director, said usability might have become more of a barrier to all users because more Website designers are creating sites with richer content.