Most UK Telephone Websites Not Yet Accessible
By Dave Reynolds, Inclusion Daily Express
August 11, 2005
LONDON, ENGLAND--A review of websites belonging to the top 10 telecommunication companies found that all but 3 failed to meet even the most basic level of accessibility.
The study by AbilityNet, a charity working in the field of assistive technology, rated each site with a scale of between one and five stars, the maximum being five stars. An award of three stars would indicate a basic level of usability by people with visual, learning or other disabilities.
One of the sites received the lowest score of just one star, while six sites received just two stars.
Onetel and Kingston Communication each received a four-star rating.
"An organization's website can and should be accessible to the broadest audience possible," said AbilityNet's Web Consultancy Manager Robin Christopherson, who is blind.
Under provisions in the 1995 Disability Discrimination Act, websites must be made accessible to all users, including the estimated 12.5 million people in the United Kingdom who have disabilities and that may have difficulty accessing content through the Internet.
"Phone sites fail disabled surfers" (BBC News)
"Telecoms Websites Breaks Through The Accessibility Barrier" (AbilityNet)