Skip to Full Menu

Providing information, education, and training to build knowledge, develop skills, and change attitudes that will lead to increased independence, productivity, self determination, integration and inclusion (IPSII) for people with developmental disabilities and their families.

College Testing Company Apologizes For Service Dog Goof
By Dave Reynolds, Inclusion Daily Express
July 8, 2005

BIG RAPIDS, MICHIGAN--A college testing company has apologized to a Michigan woman, refunded her pharmacy exam fee, and offered to let her take the test free of charge, three weeks after it threw her out of a testing session for bringing her service dog.

Harcourt Assessment, based in San Antonio, Texas, had told 19-year-old Valerie Franklin that she could not take the Pharmacy College Admissions Test because her golden retriever, Sunny, wasn't listed on her registration form.

The Grand Rapids Press reported Thursday that Franklin has osteogenesis imperfecta, more commonly known as "brittle bone disorder". The condition requires her to use a wheelchair most of the time. Because she is just three feet tall, she relies on Sunny to help her open doors and reach items out of her grasp.

A Harcourt spokesperson said company officials scrapped the requirement, realizing it "was an incorrect policy".


©2018 The Minnesota Governor's Council on Developmental Disabilities
 370 Centennial Office Building  658 Cedar Street   St. Paul, Minnesota 55155 
Phone: 651.296.4018   Toll-free number: 877.348.0505   MN Relay Service: 800.627.3529 OR 711   Fax: 651.297.7200 
Email:   View Privacy Policy   An Equal Opportunity Employer 

The GCDD is funded under the provisions of P.L. 106-402. The federal law also provides funding to the Minnesota Disability Law Center,the state Protection and Advocacy System, and to the Institute on Community Integration, the state University Center for Excellence. The Minnesota network of programs works to increase the IPSII of people with developmental disabilities and families into community life.