Skip to Full Menu

Providing information, education, and training to build knowledge, develop skills, and change attitudes that will lead to increased independence, productivity, self determination, integration and inclusion (IPSII) for people with developmental disabilities and their families.

Message To Businesses: Good Access Makes Good Business Sense
By Dave Reynolds, Inclusion Daily Express
November 30, 2004

PETERSHAM, AUSTRALIA--The Marrickville Council and Australia's Human Rights and Equal Rights and Equal Opportunity Commission have developed a guide to help small businesses become more accessible to all of their customers, particularly those with disabilities.

"Missed Business" is a free, 16-page, full-color guide which can be downloaded or ordered through the Internet. One version was created for local businesses, while a second can be used outside the Marrickville area. And while the guide does site Australian accessibility law, most of the information pertains to businesses anywhere in the world.

The primary message behind the publication is that "good access makes good business sense". The guide shows business owners that accessibility is important in helping customers and patrons to find, get into, and get around in their businesses. It also gives suggestions on how to make the most of customer service for all customers.

The Marrickville Council will be sending an eye-catching postcard to local businesses to inform them of the guide over the next two months. It will follow up in early 2005 to see what affect the guides have had.

Related:
"Missed Business - How to attract more customers by providing better access to your business" (HREOC)

http://www.inclusiondaily.com/news/04/red/1130a.htm

---

©2016 The Minnesota Governor's Council on Developmental Disabilities
 370 Centennial Office Building  658 Cedar Street   St. Paul, Minnesota 55155 
Phone: 651.296.4018   Toll-free number: 877.348.0505   MN Relay Service: 800.627.3529 OR 711   Fax: 651.297.7200 
Email: admin.dd@state.mn.us   View Privacy Policy   An Equal Opportunity Employer 

The GCDD is funded under the provisions of P.L. 106-402. The federal law also provides funding to the Minnesota Disability Law Center,the state Protection and Advocacy System, and to the Institute on Community Integration, the state University Center for Excellence. The Minnesota network of programs works to increase the IPSII of people with developmental disabilities and families into community life.