Skip to Full Menu

Providing information, education, and training to build knowledge, develop skills, and change attitudes that will lead to increased independence, productivity, self determination, integration and inclusion (IPSII) for people with developmental disabilities and their families.

City Named Most "Disability Friendly" In UK
By Dave Reynolds, Inclusion Daily Express
October 1, 2004

NEWPORT, WALES--The Disability Rights Commission has named Newport as a top city in the United Kingdom for being accessible to people with disabilities.

According to a DRC press release, "mystery" shoppers with and without disabilities were sent into several cities with instructions to buy an article of clothing, take in a movie, go to a pub, and have lunch. Then they were to rate the accessibility features of those businesses, along with the attitudes of owners and employees toward patrons with disabilities.

In Newport, the shoppers reported that staff in cafes, pubs, and buses were particularly alert and helpful to their needs.

"It was one of the few city centres I've visited which was totally disabled-person friendly," commented one shopper.

Still, the surveyors found a lack of large print signs and menus for partially-sighted shoppers, along with few accessible main entrances.

Across the country, shoppers with disabilities found shopping trips took them about two hours longer than their counterparts without disabilities. Nearly one-fourth of the 88 major stores visited were considered "poor" or "very poor" by the shoppers. Nearly one-half of those with disabilities rated their movie-going experience "poor" or "very poor". Three cinemas could not be entered at all.

Eighty percent said they ran into problems with a lack of space between tables in restaurants, cafes, and pubs.

Businesses are supposed to make "reasonable adjustments" to be accessible under the third and final phase of Britain's Disability Discrimination Act 1995, which goes into effect October 1. Those who fail to comply could face legal actions and fines.

The Commission reminded readers that there are about 10 million people with disabilities in the UK, with an annual spending power of £50 ($90 U.S.) billion a year.

Related:
"Welsh city outperforms others on disability access but challenges remain" (Disability Rights Commission)

http://www.drc-gb.org/wales/newsroom/details.asp?id=731&section=1

---

©2016 The Minnesota Governor's Council on Developmental Disabilities
 370 Centennial Office Building  658 Cedar Street   St. Paul, Minnesota 55155 
Phone: 651.296.4018   Toll-free number: 877.348.0505   MN Relay Service: 800.627.3529 OR 711   Fax: 651.297.7200 
Email: admin.dd@state.mn.us   View Privacy Policy   An Equal Opportunity Employer 

The GCDD is funded under the provisions of P.L. 106-402. The federal law also provides funding to the Minnesota Disability Law Center,the state Protection and Advocacy System, and to the Institute on Community Integration, the state University Center for Excellence. The Minnesota network of programs works to increase the IPSII of people with developmental disabilities and families into community life.