Emissions Inspector Fired Over Poor Treatment Of Driver
By Dave Reynolds, Inclusion Daily Express
July 29, 2004
LEBANON, OHIO--The manager of an emissions inspection station has been fired after needlessly forcing a man who uses a wheelchair to get out of his car.
Rodney Jackson, a former police officer who has experienced a stroke, pulled his Mercury Grand Marquis into what is called an E-check emissions station on July 13.
In Ohio, vehicles must undergo emissions inspection to comply with federal clean air guidelines before they can be registered. For safety reasons, drivers are required to get out of their cars during the inspection. Envirotest Systems Corp, which operates the E-check stations, said its policy allows drivers with physical disabilities to stay in their cars.
But the manager at the Stubbs Mills Road station insisted that all drivers must get out of the car. When Jackson got out of the car, he claims, the attendant shut the door on his service dog's tail, injuring it.
"I made a request for reasonable accommodation," Jackson, who serves on the Ohio Governor's Council on People with Disabilities, told the Cincinnati Enquirer.
The director of the Ohio Environmental Protection Agency sided with Jackson and called the station manager's behavior "absolutely inexcusable".
Not only has the station manager been fired, but Envirotest sent a training bulletin to all of its 44 stations making sure that they follow the policy regarding drivers with disabilities, by allowing them to stay in their vehicles.
"Every accommodation will be made to provide quality customer care for the motorist with a physical disability," the bulletin read.
"Disabled man mistreated by E-check staff" (Cincinnati Enquirer)