Skip to Full Menu

Providing information, education, and training to build knowledge, develop skills, and change attitudes that will lead to increased independence, productivity, self determination, integration and inclusion (IPSII) for people with developmental disabilities and their families.

Travelers Balk At Airline's Support Person Requirement
By Dave Reynolds, Inclusion Daily Express
July 21, 2004

AUCKLAND, NEW ZEALAND--Three individuals with disabilities and two disability groups have filed complaints so far with the country's Human Rights Commission, over a new Air New Zealand policy requiring passengers using wheelchairs to be have their own support person accompany them when they are lifted off the planes at the end of each flight.

The disability organization CCS, formerly the New Zealand Crippled Children Society, and the Disabled Peoples Assembly, joined the three passengers in filing complaints against the airline.

The Commission is considering how it will resolve the issue, according to Monday's New Zealand Herald.

An Air NZ spokesperson said the airline was protecting the safety and health of its staff, who would still be required to cooperate with the passengers' support people.

CSS chief executive Viv Maidaborn accused Air NZ of paying too much attention to the occupational safety law while ignoring its obligations under the Human Rights Act.

CSS, which represents about 6,000 people with disabilities, offered to train airline staff on how to lift passengers into aircraft seats if that would help change the new policy.

Air NZ's Rosie Paul said the staff have gone through lifting workshops, but that the issue was not simply a matter of training. She said the airline was reviewing the machinery it uses to help passengers with disabilities to get on and off its aircraft.


©2018 The Minnesota Governor's Council on Developmental Disabilities
 370 Centennial Office Building  658 Cedar Street   St. Paul, Minnesota 55155 
Phone: 651.296.4018   Toll-free number: 877.348.0505   MN Relay Service: 800.627.3529 OR 711   Fax: 651.297.7200 
Email:   View Privacy Policy   An Equal Opportunity Employer 

The GCDD is funded under the provisions of P.L. 106-402. The federal law also provides funding to the Minnesota Disability Law Center,the state Protection and Advocacy System, and to the Institute on Community Integration, the state University Center for Excellence. The Minnesota network of programs works to increase the IPSII of people with developmental disabilities and families into community life.