Passenger Battles Airline Over Wheelchair Fee
By Dave Reynolds, Inclusion Daily Express
December 16, 2003
LONDON, ENGLAND--Bob Ross is waiting this week to learn whether he has won his legal battle with airline giant Ryanair over its policy of charging him to use an airport wheelchair.
Ross, who has cerebral palsy and arthritis, does not ordinarily use a wheelchair. But the 1 kilometer distance from the check-in desk to the airplane at Stansted Airport is too far for him to walk, so he opts to use a wheelchair furnished by the airport.
While other airlines cover the cost of such wheelchairs at all of their airports, Ryanair does not cover the cost at Stansted and five other airports.
Ross filed a claim in Central London County Court arguing that the airline's £18 fee (about $28.25 US) each way is a form of discrimination.
The Disability Rights Commission, which is representing Mr. Ross in the case, wants the charge removed entirely for passengers who need the wheelchairs.