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SWIFT Update (March 26, 2015) 


SWIFT Classes Scheduled for Accounts Receivable Module

AR/BI3b – AR Item Deposits and Applying Payments

The AR Item Deposits and Applying Payments course provides hands-on SWIFT training on how to enter deposits for “AR Items” (customer invoices created in the SWIFT Billing Module). Participants will enter deposits using the regular and express deposit entry methods. Participants will enter a wire deposit that requires approval by MMB. Participants will also learn how to use payment worksheets to apply payments to specific AR Items or apply payments “On Account”.
This class is designed for the AR-Payment Processing Accountant SWIFT role but is limited to processing AR Item deposits. (Note: If you need to learn how to enter deposits for miscellaneous cash receipts, refer to the AR/BI3a -- Direct Journal Deposits course.)

Two Sessions Available: April 14th and April 24th

Time: 8:30 am to 12:00 pm

Where: Centennial Building, Columbine Room

Registration: Register for this classroom training through the Learning folder in Employee Self-Service. Additional session dates for this class will be added.

AR/BI3c – AR Account Maintenance and Customer Interactions

The AR Account Maintenance and Customer Interactions course provides hand-on SWIFT system training on how to create maintenance worksheets to apply credit bills and “On Account” amounts to customer accounts. Participants will learn how to process returned items, write-offs, and refunds. They will also learn how to transfer an AR Item to a different customer. Participants will create and review customer statements.
This class is designed for the AR-Receivable Specialist and AR-Receivable Supervisor SWIFT roles.

Two Sessions Available: April 14th and April 24th

Time: 1:00 pm to 4:30 pm

Where: Centennial Building, Columbine Room

Registration: Register for this classroom training through the Learning folder in Employee Self-Service. Additional session dates for this class will be added.

Tip:  Self Service Navigation: State of MN Self Service, Learning, Search Catalog. Search the Catalog using keyword “SWIFT” to find and enroll in classes currently scheduled.

SWIFT-Update-03-26-2015


SWIFT Help Desk

Contact the SWIFT Help Desk for any questions, concerns or issues you have with SWIFT.
651-201-8100, option 2 or by email  SWIFTHelpDesk.MMB@state.mn.us
Hours: 7:30 a.m. to 4:00 p.m., Monday through Friday; closed holidays.

When emailing the SWIFT Help Desk, be sure to include all details regarding the issue.  Information to include with your message:
            Issue Description
            Business Unit
Module (Accounts Payable, Purchase Orders, etc.)
Transaction ID (Voucher ID, PO ID, etc.)
Error Message Print Screen

Additional reference information can be found on the SWIFT website.


SWIFT Update Listserv

The SWIFT Update is sent to SWIFT Agency Sponsors/Project Managers/Readiness Coordinators, Chief Financial Officers, SWIFT Project Team, SWIFT Steering Committee, and Agency Training Managers.
It is also sent to a larger listserv composed of SWIFT end users – to be removed or added to this SWIFT Update list.