The Minnesota Department of Veterans Affairs (MDVA) has reduced employee and resident safety incidents at its Silver Bay Veterans Home, thanks in large part to a number of recently implemented process improvements. Employees at the Silver Bay home used Kaizen, Lean, and Quality Assurance and Performance Improvement (QAPI) processes to guide their improvement efforts. By creating and redesigning various standards, review processes, and programs they are building the home into a safer place to live and work.
An innovative therapy which involves controlling rapid eye movements during times of stress has been shown to help clients reprocess and desensitize disturbing memories and experiences to relieve the effects of Post Traumatic Stress Disorder (PTSD). According to Elaine Wynne, EMDR Certified Therapist and Approved Consultant for the Trauma Recovery EMDR HAP Veteran Resilience Project of Minnesota, not only is it evidence based therapy for trauma, it has been successfully used to treat many other stress related conditions like phobias, grief, and phantom limb pain.
Since mid-2009, Disabled Veterans have been able to ride the transit systems throughout the state for free; some Veterans are still unaware of this benefit. It is one more way the State of Minnesota has chosen to honor Veterans. And with each adult Transit ticket costing between $2.25 and $3.00, this benefit helps Veterans keep a couple extra dollars in their pockets, and helps tremendously for Veterans needing special disability vehicles to travel.