Traditional agencies hire, train, schedule and fire your staff. With the PCA Choice option, you have greater control over your staffing and an agency handles the financial matters. Once you decide on the type of agency, you must select a specific agency. If you have not chosen an agency by the date listed on your service authorization, DHS will stop your service authorization.
You can choose a provider agency from a list you may get at your PCA assessment. Lists are also available at MinnesotaHelp.info or from the Disability Linkage Line, 866-333-2466, or the Senior LinkAge Line, 800-333-2433.
When hiring any type of company to provide services to you, you may want to learn about the company’s:
Many people interview two or three providers before making a final selection. You may want to ask a potential provider: