Entire WorkForce System Results

The Job Seeker Satisfaction results for the most recent 12 months (April 2013 - March 2014) of the survey are now available. The MN WFC System Job Seeker Satisfaction survey has been scaled back to only survey a statewide sample of Workforce Investment Act (WIA) job seekers (Adult, Dislocated Worker, and Youth customers) on a monthly basis with a limited questionnaire. See the:

The report contains summary data on the 3 Department of Labor (DOL) mandated questions on overall satisfaction (allowing the MnCSI index to be compiled) and 4 questions relating to satisfaction with services that help job seekers get a job.

The April 2013 - March 2014 average MnCSI score for the Statewide sample of WIA job seekers is 77.2.