Entire WorkForce System Results

The Job Seeker Satisfaction results for the most recent 9 months (October 2011 - March 2012) of the survey are now available. The MN WFC System Job Seeker Satisfaction survey has been scaled back to only survey a statewide sample of Workforce Investment Act (WIA) job seekers (Adult, Dislocated Worker, and Youth customers) on a monthly basis with a limited questionnaire. See the:

The report contains summary data on the 3 Department of Labor (DOL) mandated questions on overall satisfaction (allowing the MnCSI index to be compiled) and 4 questions relating to satisfaction with services that help job seekers get a job.

The October 2011 - March 2012 average MnCSI score for the Statewide sample of WIA job seekers is 75.7. For this period, the average ACSI score is 75.8.