Job Seeker Satisfaction

The Minnesota WorkForce Center System conducts an ongoing survey of its registered job-seeking customers. Each year, approximately 5,000 job seekers answer questions by telephone regarding satisfaction with services received. The survey is part of a system effort to incorporate customer feedback into service improvements.

Background

This explains how customers are selected and then surveyed about their satisfaction with services.

Entire WorkForce System Results

This is an overall picture of satisfaction with the whole WorkForce Center System.

Results by Workforce Service Area

Results are broken down for each of the 16 Workforce Service Areas in Minnesota.

Results by Program

Satisfaction results of six programs served through the WorkForce Center System are shown here.