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Public Alerts


The Commission has received information that consumers using Internet Protocol Captioned Telephone Relay Services (IP CTS) may have received calls from one or more persons purporting to be from the Federal Communications Commission (FCC), requesting the consumers to schedule a visit to the consumer’s home regarding the consumer’s IP CTS phone. 

The purpose of this notice is to alert all IP CTS consumers that the FCC has not been scheduling any home visits to IP CTS consumers. If you receive a phone call from any individual claiming to be from the FCC who wants to schedule a home visit, we recommend that you do not provide any information to the caller, and do not agree to let the caller into your home. In addition, we request that you please report such calls to the FCC’s Disability Rights Office at 202-559-5158 (voice/videophone) or Gregory.Hlibok@fcc.gov.