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Consumer Response Team to visit Wadena

June 18, 2010

Consumer Response Team to visit Wadena

For Immediate Release:  Friday, June 18, 2010

Department of Commerce Offers "After the Storm" Insurance Advice
Consumer Response Team to visit Wadena

(St. Paul, MN…)  Commerce Commissioner Glenn Wilson announced today he has directed the Department of Commerce's Consumer Response Team to visit with homeowners and business owners in Wadena in response to the tornado damage on Thursday. Team members will go door-to-door Tuesday, June 22, with valuable information for homeowners about consumer assistance services available from the Department of Commerce.

"As we have following other storms, our Consumer Response Team will help citizens with the insurance process," said Commissioner Wilson. "Many insurance companies are already working in Wadena and other areas of the state hit hard by Thursday's storms. We will be available to answer questions and provide information to help the claims process go smoothly."

The wide-spread damage from the storm means there are parts of the state the Consumer Response Team won't be able to cover.  All residents and business who suffered damage are encouraged to visit the Department of Commerce-Insurance website which has extensive help and information available.  Go to and then click on the Floods/Storm button on the right side of the home page.

Anyone who sustained damage from the storm should take these three immediate steps:

  1. Contact your insurance agent or company. Make sure you have a policy number.

  2. Separate damaged from undamaged property. Take pictures, make lists. Don't throw away damaged property.

  3. Wait for an insurance adjuster's inspection before contracting for or making major repairs.

Wilson reminded homeowners that many "problems" with insurance companies are often misunderstandings. It is important to contact the company insurance adjuster with any questions as soon as possible, keep policy and claim numbers handy, and start a file of all correspondence including notes from any conversations.