13, 2014 - The Minnesota Department of Commerce filed a request with the Public Utilities Commission today urging the PUC to open an investigation of rural call completion issues.
The Commerce Department’s Telecom Division began its investigation into rural call completion complaints in December of 2012. The investigation included examining dropped calls, call routing problems, long set-up times with false ringing, and carriers changing call signaling information to avoid or minimize access charges. This problem has been identified by communities in Greater Minnesota as a crisis; ranging from a public safety concern to hundreds of thousands of dollars, or millions of dollars, of lost revenue for businesses operating in the affected areas.
07, 2013 - St. Paul, Minnesota - The Minnesota Public Utilities Commission and the Minnesota Department of Commerce want to make sure that telephone customers are aware that they must act to continue to receive the benefits of certain telephone discount programs they may have been receiving.
31, 2013 - The Minnesota Department of Commerce recently received reports from small business owners in the state who had received suspicious invoices from companies claiming to have provided their telecommunication services.
13, 2012 - SAINT PAUL, MN – Monthly or per-minute rates? Minnesota consumers shopping for long-distance providers often base their decision on the advertised monthly or per-minute rate to get the best deal for their budget. Many consumers are not aware of discretionary surcharges that could be added to their monthly bills. These fees can exceed two dollars a month per customer, and since the fees are not incorporated into the basic service rate, customers may be misled and competing long distance providers may be at a disadvantage.
12, 2012 - SAINT PAUL, MN – After twelve months of statewide meetings to gather information on the best practices and action steps Minnesota can take toward achieving border-to-border broadband access, the Broadband Task Force has issued its Annual Report and Broadband Plan for Governor Dayton’s consideration.
26, 2012 - SAINT PAUL, MN – The Governor’s Task Force on Broadband will hold a public meeting in Bloomington, Minnesota at the Bloomington City Hall in the Haeg Conference Room on Tuesday, November 27, 2012 from 10:00am – 2:00pm.
10, 2012 - THIEF RIVER FALLS, MN – The Governor’s Task Force on Broadband will hold a public meeting in Thief River Falls, Minnesota at the Northland Community and Technical College in Room 735 on Tuesday, September 11, 2012 from 10:00am – 4:00pm.
07, 2012 - The Minnesota Department of Commerce returns to Farmfest this year, with more information relevant to rural Minnesota economies than ever before. The Commerce Department booth is located in the Agriculture Building, where Commerce staff will be on hand to answer questions about a variety of topics affecting the lives of farm families and businesses.
11, 2012 - The Governor’s Task Force on Broadband will hold a public meeting in Falcon Heights, Minnesota at the TIES Building on Tuesday, June 12 from 10:00am – 3:20pm. The Task Force will hold two panel discussions focused on policy incentives and right-of-way, permitting, and dig-once strategies and an update from Senator Klobuchar’s Office on S1939, The Broadband Conduit Deployment Act of 2011. Members of the public and press are invited to attend the meeting.
07, 2012 - The Governor’s Task Force on Broadband will hold a public meeting in Winona, Minnesota on Tuesday, May 8 from 10:00am – 2:30pm. Members of the public and press are invited to attend the meeting. The agenda for Tuesday’s meeting is attached.