13, 2014 - The Minnesota Department of Commerce filed a request with the Public Utilities Commission today urging the PUC to open an investigation of rural call completion issues.
The Commerce Department’s Telecom Division began its investigation into rural call completion complaints in December of 2012. The investigation included examining dropped calls, call routing problems, long set-up times with false ringing, and carriers changing call signaling information to avoid or minimize access charges. This problem has been identified by communities in Greater Minnesota as a crisis; ranging from a public safety concern to hundreds of thousands of dollars, or millions of dollars, of lost revenue for businesses operating in the affected areas.
07, 2013 - St. Paul, Minnesota - The Minnesota Public Utilities Commission and the Minnesota Department of Commerce want to make sure that telephone customers are aware that they must act to continue to receive the benefits of certain telephone discount programs they may have been receiving.