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What We Do: Enforcement


Our Enforcement Division works with consumers and those who are licensed by the department. The division takes calls from the public, investigates complaints, and enforces state laws pertaining to the products and services we license. Investigations can result in an administrative enforcement action such as a cease and desist order, the revocation of a license or civil penalties.

For detailed information on how to file a complaint about an insurance agent or company, please see the Complaint Section on our website.

Enforcement Actions are updated on our website on a regular basis. Enforcement Actions and related public documents are available using the Commerce Document Search tool. If you need a copy of a Consent Order before it is posted, email your request to consumer.protection@state.mn.us. For actions older than those posted here, please contact the Consumer Protection and Education Division, 1-800-657-3602 (MN only), 651-539-1600 or consumer.protection@state.mn.us.

If a licensee is an individual who has contested the accuracy or completeness of any public data on him- or herself that is published here on the "Enforcement Actions" page or any other web site maintained by Commerce, then any Statement of Disagreement submitted by this individual to Commerce pursuant to Minn. Stat. 13.04, subd. 4(a) will be available while the data is in dispute on the Statement(s) of Disagreement page.

Enforcement actions taken in industries other than insurance are available here.